sajdah-support

Sajdah - Support & FAQ

🔧 Getting Started

First Time Setup

  1. Download Sajdah from the App Store
  2. Allow location access for accurate prayer times (optional)
  3. Select your preferred calculation method
  4. Start tracking your prayers!

Adding Widget

  1. Long press on home screen
  2. Tap “+” button
  3. Search for “Sajdah”
  4. Select widget size and add

❓ Frequently Asked Questions

General Questions

Q: Is the app free? A: Yes, Sajdah is completely free with no ads or in-app purchases.

Q: Do I need to create an account? A: No, the app works completely offline. No registration required.

Q: Is my data safe? A: Yes, all your data is stored locally on your device. Nothing is sent to external servers.

Prayer Times

Q: Why are prayer times different from my mosque? A: Different mosques use different calculation methods. You can change this in Settings → Calculation Method.

Q: Can I use the app without location access? A: Yes, but you won’t be able to receive prayer notifications’

Q: Are prayer times accurate? A: We use the same calculation methods as major Islamic organizations worldwide.

Features

Q: How do I track missed prayers (Qada)? A: Go to the Qada tab to add and track your missed prayers.

Q: Can I see my prayer statistics? A: Yes, check the Statistics tab for detailed insights about your prayer habits.

Q: How often are the 99 Names and Hadith updated? A: Content is refreshed daily.

Technical Issues

Q: The app crashes on startup A: Try restarting your device. If issue persists, please report it to us.

Q: Widget not updating A: Go to Settings → Privacy & Security → Analytics → Don’t Share and restart the app.

Q: Prayer times not updating A: Check if location services are enabled for the app in iOS Settings.

🐛 Troubleshooting

Common Issues

Location Services:

  1. Go to iOS Settings → Privacy & Security → Location Services
  2. Find “Sajdah” and ensure it’s set to “While Using App”
  3. Restart the app

Widget Issues:

  1. Remove the widget from home screen
  2. Restart your device
  3. Add the widget again

Prayer Time Problems:

  1. Check your location settings
  2. Verify calculation method in app settings
  3. Ensure date and time are correct on your device

📱 System Requirements

🔄 Updates

We regularly update Sajdah with:

📞 Contact Support

Still need help?

Email: burakakyalcin6@gmail.com

GitHub Issues: Create an issue

When contacting support, please include:

💝 Feedback

We love hearing from our users! Share your thoughts:

🤝 Community

Join our community:


جزاك الله خيراً (May Allah reward you with goodness)